If you want advice from you Doctor or an Advanced Nurse Practitioner, self help information or have an administrative request (such as a sick note or to discuss results), please click eConsult from the home page and complete the form which is then sent to a Clinician.

If you have completed the form correctly, you will receive a response by email before the end of the next working day with information about the next step. 

Please check your spam/junk folder if it is the first time you have submitted a request using eConsult.

Signposting

The Practice is continuously trying to develop ways to make the patient contact with the Practice as seamless as possible. 

Our aim is to improve the method in which we deliver our services to our patients. In order to do this, the Practice has introduced a signposting system for appointments. This is to ensure that patients are seen by the most appropriate member of the clinical team based upon medical needs and condition at the time. 

When appointments are being booked Administration staff will allocate the appointment to the most suited person depending upon your need at the time.  It is therefore very important when asked, that you provide the Administration staff with an idea as to what the appointment is for, in order to expedite your care with the most appropriate person.  Our Administration staff are not prying; they are working under our explicit instructions, and are bound by the same code of confidentiality as the clinical staff. Please help them to help you.

We would wish to re-assure our patients that the Doctors work very closely at all times with all clinical staff and are fully involved in every aspect of your medical care.

Emergencies

These will be dealt with promptly. Telephone 0345 013 0710 and give as much information to the receptionist who will relate the details to the duty doctor.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

If you are more than 10 minutes late for your appointment with the Doctor then you will be asked to make another appointment

 

 

 
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